Process templates
Goods Receiving Process Template & Flowchart
Receiving every inbound vehicle in the same order cuts errors and disputes. This template shows the goods-in steps from the gate to the warehouse, who does what, and what happens when a seal is broken.
Free. Lanes, steps and approvers come ready; you can change everything.
Process flow
Each row is a role (swimlane); steps run left to right.
| Security | 1 · StartVehicle arrives | ||||
|---|---|---|---|---|---|
| Goods-in | 2 · DecisionSeal check | 4 · StepCount and check | 5 · EndReceipt record | ||
| Warehouse | 3 · StepUnloading |
Step by step
Vehicle arrives
- Plate recorded
- Delivery note seen
Seal check
- Intact → Step 3: Unloading
- Broken → Step 5: Receipt record
Unloading
Count and check
Receipt record
Who does what? (RACI summary)
R: responsible · A: approves
| Step | Security | Goods-in | Warehouse |
|---|---|---|---|
| Vehicle arrives | R | ||
| Seal check | R | ||
| Unloading | R | ||
| Count and check | R | ||
| Receipt record | R |
When to use it
- You are setting up a new warehouse or shift team
- Short or damaged deliveries keep causing disputes
- You want field staff to follow step-by-step instructions
Tips
- Add a photo and a short note to each step; they show on phones in guide mode.
- Put each step's QR label at the gate and the dock.
- Link the broken-seal path to a separate record step.
More process templates
Run the process with your team on one map
Open the template, give each step an owner and a date, and send it to your field team as step-by-step instructions and QR labels.