TACTIX

Free process templates

Process flows with roles, steps, decision points and approvers ready to go. Review them, add one to your own map in a click and adapt it to your team.

Security · Goods-in · Warehouse

Goods Receiving Process Template & Flowchart

Free goods receiving process template: vehicle arrival, seal check, unloading, counting and receipt record. Swimlane flow and checklist, ready to use.

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Requester · Department manager · Purchasing · Accounting

Purchase Approval Process Template

From purchase request to invoice: budget check, quotes, supplier choice and approvers. A free purchase approval process template with RACI.

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Manager · HR · Candidate

Hiring Process Template & Flowchart

A free hiring process template with job ad, screening, interview, offer and onboarding steps, with clear manager, HR and candidate roles.

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Customer service · Responsible team · Quality

Customer Complaint Process Template

Complaint logging, first reply within 24 hours, root cause, corrective action and closure. A free template for quality and customer service teams.

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Sponsor · Project manager · Team

Project Kick-off Process Template

Goal and scope, budget approval, team setup, kick-off meeting and work plan. A free project kick-off template for project managers.

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HR · Manager · IT · New hire

Employee Onboarding Process Template

Employee onboarding template for HR, managers and IT: accounts, equipment, paperwork, training and the 30-day check-in. Free checklist.

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Manager · HR · IT · Accounting

Employee Offboarding Process Template

Handover, exit paperwork, revoking access, returning equipment and the final payment. A free offboarding checklist for HR and IT.

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Accounting · Requesting team · Finance manager

Invoice Approval Process Template

Invoice registration, matching to order and delivery, payment approval and the dispute path. A free invoice approval flow for accounting and finance.

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Employee · Manager · HR

Leave Request & Approval Process Template

Leave request, team plan check, leave balance, manager approval and cover. A free leave process template for employees, managers and HR.

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Reporter · Maintenance team · Maintenance lead

Maintenance Request Process Template

Fault report, prioritisation, urgent or planned work, repair and testing. A free maintenance flow for production and facilities teams.

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Sales · Technical team · Sales manager · Customer

Sales Quote Process Template

Capturing the request, technical and cost estimate, the quote, discount approval, revisions and conversion to an order. A free template for sales teams.

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Support · Product owner · Developer · QA

Software Bug Fix Workflow Template

Bug logging, prioritisation, fix, code review, testing and release. A free bug management workflow for software teams.

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Customer service · Warehouse · Quality · Accounting

Product Returns Process Template

Return request, policy check, receiving and inspecting the product, refund or exchange. A free template for e-commerce and retail.

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Sales / customer service · Warehouse · Shipping

Order Picking & Shipping Process Template

Order confirmation, pick list, picking, checking and packing, delivery note and handover. A free shipping flow for warehouses and e-commerce.

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Warehouse lead · Count team · Accounting

Stock Count Process Template

Count plan, counting, difference check, recount and adjustment approval. A free stock count process template for warehouse and accounting.

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